Return and Refund Policy

Return window
You may request a return within 30 days of delivery.

What is eligible
Unopened hot sauce bottles in original condition.

Refund amount
Unopened bottles receive a 50 percent refund of the purchase price.

How to start a return
Email lostinthesaucellc@gmail.com with your order number and the item you want to return. We will reply with next steps within one business day.

Return shipping
Option A You use your own carrier and pay return shipping.
Option B Ask us for a prepaid label. The actual label cost will be deducted from your refund.

Refund method and timing
Refunds are issued to the original payment method within 10 business days after we receive and inspect the return.

Damaged or wrong item
If your order arrives damaged or incorrect, email photos to lostinthesaucellc@gmail.com within 7 days of delivery. We will replace or refund in full and we cover shipping.

Items that cannot be returned
Opened bottles and used items cannot be returned for safety reasons. Gift cards and final-sale items are non-returnable.

Exchanges
Place a new order for the item you want. We will process your return per the policy above.

Contact
Phone 610-333-9889
Email lostinthesaucellc@gmail.com
Return address Lost In The Sauce LLC, 4034 Gideon Rd, Brookhaven PA 19015. LostInTheSauce