Return Policy

At LostInTheSauce, we strive to provide our customers with the best possible experience when it comes to purchasing our flavorful and versatile hot sauces. We understand that sometimes, preferences may change or circumstances may arise that require a return or refund. That's why we have implemented a fair and straightforward return policy to ensure your satisfaction.

Return Eligibility

If you find yourself unsatisfied with your purchase, you have the option to apply for a refund within 30 days of receiving your order. To be eligible for a refund, the bottle must be unopened and in its original condition. We cannot accept returns for opened bottles due to safety and hygiene reasons.

50% Refund

As part of our return policy, we offer a 50% refund for unopened bottles. This means that if you meet the eligibility criteria mentioned above, you will receive a refund equal to 50% of the purchase price. We believe this is a fair and reasonable approach that allows us to maintain the quality of our products while also accommodating our customers' needs.

How to Request a Refund

If you would like to apply for a refund, please email us at lostinthesaucellc@gmail.com with your order number or shipping address. In your email, kindly provide us with feedback regarding your experience and the reason for your return. This information helps us improve our products and better serve our customers in the future.

Replacing Damaged Bottles

While our return policy primarily focuses on unopened bottles, we understand that accidents can happen during shipping. If you receive any damaged items, please contact us via email or social media, and we will be more than happy to assist you. Our goal is to ensure that you receive your hot sauces in perfect condition, and we will work with you to resolve any issues promptly.

Thank you for choosing LostInTheSauce for your hot sauce needs. We appreciate your support and look forward to serving you again in the future.